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Terms & Conditions

OBSERVE: Legal clarity and technical precision requires all key terminology to be clearly defined for enforceability and user comprehension.

  • Operator: The entity responsible for managing jonny-jackpot-casino on jonny-jackpot-nz.com, namely White Hat Gaming Limited, headquartered at Cornerstone Business Centre, Mosta, MST1180, Malta, under Malta Gaming Authority License MGA/B2C/370/2017 (valid through 2025).
  • User/Player: Any individual who registers, accesses, or uses jonny-jackpot-nz.com services for wagering or related activities.
  • Account: A secure, personal profile created by a User on jonny-jackpot-nz.com for participation in gambling activities.
  • Bet: A monetary wager placed on games or events offered on jonny-jackpot-nz.com.
  • Bonus: Promotional value or free credits provided by the Operator subject to specific terms and wagering requirements.
  • Wager: The act of staking funds or bonus credits on a game or event.
  • KYC (Know Your Customer): Verification procedures requiring Users to provide identification and proof of address.

EXPAND: Definitions ensure transparency and legal certainty, forming the basis for all obligations and user rights throughout this document.

Account Registration

OBSERVE: NZ law mandates strict age and identity controls for online gambling. The Operator must implement robust account creation protocols to prevent underage or fraudulent access.

  1. Age Requirement: Only persons aged 18 years or older may register and participate. Age verification is mandatory and strictly enforced.
  2. Registration Process: Users must provide accurate personal details, including full name, valid email address, and date of birth. Registration requires email verification.
  3. KYC Compliance: Prior to deposits, withdrawals, or bonus activation, Users must submit valid identification and proof of address as part of the Operator's KYC process, in accordance with anti-money laundering (AML) and NZ regulatory standards.
  4. User Obligations: Users are responsible for maintaining the accuracy of their registration data and the confidentiality of their passwords. Sharing of accounts or credentials is strictly prohibited.
  5. Data Integrity: False or misleading information may result in account suspension, forfeiture of winnings, and notification to regulatory authorities.

REFLECT: These measures protect minors, safeguard the platform, and ensure compliance with NZ gambling legislation and international AML requirements.

Betting & Gameplay Rules

OBSERVE: Fair operation and user protection require clear rules for bet placement, modification, and conduct within jonny-jackpot-nz.com.

  1. Placing Bets: Bets may be placed only through a valid, verified Account. Minimum and maximum bet amounts are specified per game and subject to change at the Operator's discretion.
  2. Bet Modification & Cancellation: Once confirmed, bets cannot be modified or cancelled except in cases of technical error or Operator-approved exceptions. Any attempt to manipulate bet outcomes constitutes a breach of these Terms.
  3. Live Casino & Chat Conduct: Users must maintain respectful behaviour in all live casino and chat functions. Insults, harassment, spamming, collusion, or fraudulent activity are strictly prohibited. Violations may result in immediate suspension or permanent ban.
  4. Game Integrity: All games use certified Random Number Generator (RNG) technology and are independently audited, including eCOGRA certification (valid through 2025).

REGIONAL COMPLIANCE NOTE: All rules are adapted to comply with NZ gambling standards and the Operator's Malta Gaming Authority license requirements.

Bonus Terms

OBSERVE: Operator promotional practices must be transparent, non-misleading, and compliant with both NZ and international standards.

  1. Bonus Activation: Bonuses are available only to eligible Users who meet specific promotional criteria. Bonus funds must be claimed within the designated activation period stated in each offer, and unused bonuses expire after this timeframe.
  2. Wagering Requirements: Bonuses are subject to wagering requirements (e.g., 35x bonus amount) unless otherwise specified. Only wagers placed on qualifying games contribute to wagering requirements. See individual promotion details for exclusions.
  3. Prohibited Activities: Abuse of bonuses, including low-risk betting, opening multiple accounts, or using automated systems to exploit offers, is strictly forbidden. Identified abuse leads to forfeiture of bonuses and winnings, and may result in account suspension.
  4. Combining Promotions: Unless expressly permitted, Users may not combine multiple bonuses or participate in overlapping promotions. Attempting to do so may void all related promotional benefits.

REFLECT: These rules ensure fair use of promotional offers and protect both Users and the Operator from bonus abuse or regulatory non-compliance.

Payments & Withdrawals

OBSERVE: Financial transactions on jonny-jackpot-nz.com must meet NZ and international AML controls, provide user transparency, and guarantee timely processing.

  1. Deposit Methods: jonny-jackpot-nz.com accepts major credit and debit cards, approved e-wallets, and select cryptocurrencies. The full list of currently supported payment methods is available on the cashier page.
  2. Withdrawal Methods: Withdrawals must be processed using the same method as the deposit where possible. All withdrawals are subject to identity verification (KYC) and AML review.
  3. Limits & Fees: Minimum and maximum deposit/withdrawal limits apply and are disclosed on the cashier page. The Operator does not charge fees for standard transactions, but third-party fees may apply.
  4. Processing Times: Deposits are credited instantly; withdrawals are reviewed and processed within 24-72 hours, contingent upon successful KYC completion. Extended processing times may result from regulatory or security checks.
  5. Refunds & Bonus Handling: Refunds of deposits, bets, or bonuses are at the Operator's sole discretion and are only granted in cases of technical failure or manifest error. Bonus funds are non-withdrawable until wagering requirements are met.

REGIONAL COMPLIANCE NOTE: All financial operations comply with NZ AML/CFT standards and Malta Gaming Authority guidelines, with all transactions subject to monitoring for suspicious activity.

Limitation of Liability

OBSERVE: Operator liability must be clearly limited to protect against excessive claims while ensuring fairness and transparency for Users.

  1. Operator Obligations: The Operator guarantees fair game operation, accurate payout calculation, and diligent safeguarding of User funds in accordance with licensing conditions.
  2. Liability Exclusions: jonny-jackpot-nz.com and its Operator are not liable for losses arising from technical failures, network interruptions, third-party system errors, incorrect User input, or force majeure events.
  3. Maximum Compensation: In any case, the Operator's liability is strictly limited to the amount of the User's last bet or wager placed. The Operator is not responsible for indirect, incidental, or consequential damages.

REFLECT: These clauses uphold industry-standard protections, balancing User redress with Operator risk management as required by NZ and MGA regulations.

Intellectual Property Rights

OBSERVE: jonny-jackpot-nz.com content, including software, graphics, and text, is the intellectual property of White Hat Gaming Limited and its licensors.

  • Copyright Notice: All website content, software, and branding elements are protected by copyright and may not be copied, reproduced, distributed, or modified without prior written consent of the Operator.
  • Limitations on Use: Users are granted a limited, non-exclusive, non-transferable license to use jonny-jackpot-nz.com solely for personal entertainment and in accordance with these Terms.
  • Prohibited Actions: Unauthorized use, reverse engineering, or extraction of any part of the site's content or code is strictly forbidden and may result in legal action.

REFLECT: These provisions protect the Operator's legal rights, support regulatory compliance, and preserve the integrity of jonny-jackpot-casino's brand assets.

Privacy & Data Protection

OBSERVE: User data protection is a fundamental legal and regulatory requirement in NZ and under EU GDPR (as applicable via Malta HQ).

  • Data Processing: All personal data is processed in accordance with the jonny-jackpot-nz.com Privacy Policy and applicable law.
  • User Rights: By using this site, Users consent to the collection, storage, and processing of their data for purposes of account administration, AML compliance, and regulatory reporting.
  • Security: The Operator implements robust technical and organizational measures to safeguard User data against unauthorized access or disclosure.

REFLECT: These clauses ensure User awareness of data practices and Operator compliance with all relevant data protection laws.

Changes to Terms

OBSERVE: Legal certainty and transparency require that Users are informed of any material changes to these Terms.

  1. Notification Procedure: The Operator may update these Terms at any time. Users will be notified of material changes via email and/or on-site banners at least seven (7) days prior to new terms taking effect, unless otherwise required by law.
  2. Acceptance & Discontinuation: Continued use of jonny-jackpot-nz.com after the effective date of updated Terms constitutes acceptance. Users who do not agree must discontinue use of the site and may request account closure and withdrawal of any remaining balances.

REFLECT: This procedure ensures compliance with NZ and international standards for contractual amendments and user notification.

Termination & Suspension

OBSERVE: Regulatory standards require clear grounds and procedures for account suspensions or closures, including user rights to funds and appeal mechanisms.

  1. Grounds for Termination/Suspension: The Operator may suspend or close accounts for breach of these Terms, regulatory violations, suspected fraud, AML concerns, or at the User's request.
  2. Procedure: Users will be notified via their registered email address of any suspension or closure, including the reason and available recourse. Users may contact support for clarification or appeal.
  3. Funds Handling: Upon termination, available User balances (excluding any funds subject to investigation or regulatory freeze) will be returned via the original payment method, subject to successful KYC completion and applicable legal restrictions.

REFLECT: These steps protect both User rights and Operator obligations under NZ and MGA regulatory frameworks.

Governing Law & Jurisdiction

OBSERVE: It is essential to specify which laws govern the agreement and how disputes are resolved, in accordance with international gambling law standards and NZ-specific requirements.

  • Governing Law: These Terms are governed by the laws of Malta, as the Operator is headquartered in Malta and licensed under the Malta Gaming Authority. However, all operations for NZ Users are conducted in accordance with applicable New Zealand law and regulations.
  • Jurisdiction: Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Malta, except where NZ law provides for mandatory alternative mechanisms.
  • Dispute Resolution: In the event of a dispute, Users are encouraged to contact customer support in the first instance. If unresolved, disputes may be escalated to the Malta Gaming Authority or resolved via arbitration in Malta, unless otherwise required by NZ law.

REGIONAL COMPLIANCE NOTE: This dual-jurisdiction clause ensures that NZ User rights are fully protected within the Operator's international licensing framework.

Contact Information

OBSERVE: Clear, accessible contact information is required for both customer support and legal correspondence.

REFLECT: For all inquiries, Users should contact support in the first instance. Legal notices should be sent to the provided address.

Last updated: 2025-11-06