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Privacy Policy

This Privacy Policy explains the principles and practices governing the collection, use, and protection of your personal information by jonny-jackpot-casino, operated exclusively for users of jonny-jackpot-nz.com. It applies to all players and website visitors in New Zealand, effective from 6 November 2025, and is intended to ensure compliance with New Zealand privacy law and relevant international standards.

Who We Are

OBSERVE: jonny-jackpot-casino is operated by White Hat Gaming Limited, with headquarters at Cornerstone Business Centre, Mosta, MST1180, Malta. The company holds active gaming licenses from the Malta Gaming Authority (MGA/B2C/370/2017, valid through 2025) and the UK Gambling Commission (52894, valid through 2025).

  • Legal Entity: White Hat Gaming Limited, Cornerstone Business Centre, Mosta, MST1180, Malta.
  • Licenses: Malta Gaming Authority (MGA/B2C/370/2017), UK Gambling Commission (52894).
  • Data Protection Contact: For privacy matters, contact our Data Protection Officer (DPO) at support@jonny-jackpot-nz.com or via live chat at jonny-jackpot-nz.com. Postal correspondence should be addressed to our headquarters.

What Personal Data We Collect

OBSERVE: jonny-jackpot-casino collects personal data necessary for account creation, service provision, and regulatory compliance, following NZ and EU privacy standards.

  • Personal Identification Data: Full name, date of birth, residential address, email address, phone number, and identity verification documents.
  • Technical and Device Data: IP address, device type, operating system, browser type, device identifiers, log files, and access times.
  • Payment and Financial Data: Payment card details, bank account information (where relevant), transaction records, withdrawal and deposit history.
  • Behavioral and Usage Data: Betting history, game activity, interaction logs, preferences, navigation clicks, and communication records.
  • Cookies and Tracking Data: Information collected through cookies, beacons, pixels, and other tracking technologies (see "Cookies & Tracking Technologies" below).

Legal Basis for Processing

OBSERVE: jonny-jackpot-casino processes your data in compliance with New Zealand's Privacy Act 2020, the EU GDPR (where applicable), and industry best practices.

  • User Consent: Data processed when you provide explicit consent, such as for marketing communications or the use of certain cookies.
  • Contractual Necessity: Data required for account registration, service delivery, transactions, and customer support.
  • Legitimate Interests: Data processing necessary for security, anti-fraud detection, system analytics, and service improvement, balanced against your rights and interests.
  • Legal Obligations: Data processed to comply with KYC (Know Your Customer), AML (Anti-Money Laundering), responsible gambling, and regulatory reporting requirements under NZ law and licensing conditions.

Purpose of Processing

OBSERVE: All data processing activities are strictly limited to lawful, transparent, and specified purposes outlined below.

  • Service Provision: To create and manage your account, process your bets and transactions, verify your identity, and provide customer support.
  • Compliance: To meet regulatory and legal obligations, including age verification, anti-fraud, and AML controls.
  • Enhancement and Analytics: To analyze usage patterns, monitor site performance, and improve the quality, functionality, and security of jonny-jackpot-nz.com.
  • Marketing and Communication: To send you promotional offers, newsletters, and service updates when consent has been given, with clear opt-out mechanisms.
  • Risk Management: To protect users and the platform from fraudulent or unlawful activity, and ensure responsible gambling.

Disclosure & Sharing

EXPAND: jonny-jackpot-casino shares data only as necessary and in accordance with legal and regulatory requirements.

  • Payment Partners: Personal and financial data shared with banks, payment processors, and financial institutions to facilitate transactions and withdrawals.
  • Service Providers: Trusted third-party vendors providing IT infrastructure, hosting, analytics, marketing, and customer support services, bound by strict data protection agreements.
  • Affiliates and Advertising Networks: Data may be shared with affiliates or marketing networks for promotional purposes only with explicit user consent.
  • Regulatory Authorities: Data disclosed to regulators (e.g., Malta Gaming Authority, NZ Internal Affairs) as required for compliance, reporting, or legal processes.
  • Legal Protection: Data may be disclosed to legal advisors, courts, or law enforcement to defend legal rights, enforce terms, or investigate unlawful activity.

Protective Clause: All third parties are contractually bound to maintain the confidentiality and security of your data, and to use it only for the explicitly stated purposes.

International Transfers

OBSERVE: jonny-jackpot-casino may transfer your data outside New Zealand, primarily to Malta and the United Kingdom, in accordance with international legal standards.

  • Countries of Transfer: Malta (Headquarters, regulatory oversight), United Kingdom (regulatory), and other jurisdictions as required for service provision.
  • Protection Measures:
    • Standard Contractual Clauses (SCCs) approved by the European Commission.
    • Binding corporate rules and data protection agreements with all third parties.
    • Compliance with the Privacy Act 2020 (NZ) and GDPR (EU) standards for international data transfer.

Regional Compliance Note: International transfers are subject to ongoing risk assessments and technical safeguards to ensure data remains protected in all jurisdictions.

Data Retention

EXPAND: jonny-jackpot-casino retains personal data only for as long as necessary to fulfill the purposes for which it was collected, plus any additional period required by law or regulation.

  • Personal and Account Data: Retained for up to 5 years after account closure or last transaction in line with NZ and EU regulatory standards.
  • Financial and Transaction Data: Retained for up to 7 years where required for tax, AML, or regulatory purposes.
  • Cookies and Analytics Data: Retained according to cookie expiry periods (see "Cookies & Tracking Technologies").
  • Deletion Criteria: Data is securely erased when no longer required, upon verified user request, or at the end of the statutory retention period.

Reflective Clause: jonny-jackpot-casino conducts periodic reviews of data holdings and implements secure deletion protocols to prevent unauthorized retention.

Your Rights

REFLECT: In accordance with the NZ Privacy Act 2020, GDPR (EU), and aligned with global best practices, you have the following rights regarding your personal data processed by jonny-jackpot-casino:

  1. Right of Access: You may request confirmation whether jonny-jackpot-casino holds your personal data and obtain a copy of such data free of charge.
  2. Right of Correction (Rectification): You may request correction of inaccurate or incomplete personal data.
  3. Right of Deletion (Erasure): You may request deletion of your data in certain circumstances, such as when data is no longer necessary for the purposes collected or where consent is withdrawn.
  4. Right to Restrict Processing: You may request restriction of processing if you contest the accuracy of your data or object to processing.
  5. Right to Object: You have the right to object to data processing for direct marketing or based on legitimate interests.
  6. Right to Data Portability: You may request to receive your data in a structured, machine-readable format and transmit it to another service provider where technically feasible.
  7. Right to Withdraw Consent: Where data processing is based on consent (e.g., marketing), you may withdraw consent at any time without affecting the lawfulness of processing prior to withdrawal.
  • How to Exercise Rights: Submit your request via email to support@jonny-jackpot-nz.com or through the live chat on jonny-jackpot-nz.com. jonny-jackpot-casino will respond within 30 days, free of charge, unless requests are manifestly unfounded or excessive.
  • Regulatory Reference: For NZ users, rights are primarily governed by the Privacy Act 2020. jonny-jackpot-casino aligns its practices with international standards to ensure robust data protection.

Cookies & Tracking Technologies

OBSERVE: jonny-jackpot-casino uses cookies and similar technologies to enhance your experience, facilitate service delivery, and support marketing and analytics.

  • Session Cookies: Temporary cookies essential for site navigation and basic functions; deleted when your browser is closed.
  • Persistent Cookies: Remain on your device for a defined period; support authentication, preferences, and saved settings.
  • Third-Party Cookies: Set by analytics providers (e.g., Google Analytics) and advertising networks, used only with your consent.
  • Cookie Management: You may manage or disable cookies via your browser settings or through the internal preferences panel on jonny-jackpot-nz.com. Disabling cookies may affect site functionality.

Data Security

REFLECT: jonny-jackpot-casino implements advanced technical and organizational measures to protect your data in accordance with ISO 27001, SOC 2, and leading industry standards.

  • Encryption: All data transmissions are protected by TLS 1.2+ encryption. Sensitive data is encrypted at rest and in transit.
  • Access Control: Multi-factor authentication and strict access rights ensure only authorized personnel can access personal data.
  • Security Monitoring: Regular security audits, vulnerability assessments, and continuous monitoring of systems.
  • Staff Training: Ongoing data protection and security awareness training for all employees.
  • Incident Response: Documented protocols for responding to data breaches, including user notification and regulatory reporting in accordance with legal requirements.

Protective Clause: jonny-jackpot-casino continually reviews and updates its security measures to address emerging threats and maintain compliance with international best practices.

Complaints & Contacts

REFLECT: jonny-jackpot-casino is committed to resolving all data privacy concerns promptly and transparently.

  1. Contacting Us: Submit privacy-related complaints or inquiries via email to support@jonny-jackpot-nz.com or through live chat at jonny-jackpot-nz.com. For postal mail, use: Data Protection Officer, White Hat Gaming Limited, Cornerstone Business Centre, Mosta, MST1180, Malta.
  2. Complaint Procedure:
    • Submit your complaint using any of the above channels.
    • Your complaint will be acknowledged within 5 working days and investigated promptly.
    • A substantive response will be provided within 30 days; if more time is needed, you will be informed of the reasons and expected timeframe.
  3. Escalation: If unsatisfied, you may contact the NZ Office of the Privacy Commissioner (privacy.org.nz), or, for matters relating to EU data, the Malta Office of the Information and Data Protection Commissioner (idpc.org.mt).

Updates

OBSERVE: jonny-jackpot-casino reserves the right to update this Privacy Policy to reflect changes in law, regulatory guidance, or operational practices. All updates will be communicated as follows:

  • Notification Procedures: Users will be notified of material changes via email (where registered), prominent website banners, and account dashboard alerts.
  • Advance Notice: Significant changes will be announced at least 30 days prior to taking effect.
  • User Options: You may object to material changes or close your account if you do not agree with the new terms, without penalty.
  • Version Control & Changelog: This policy was last updated on 6 November 2025. A summary of material changes will be made available in the changelog section of the Privacy Policy page.

Reflective Clause: Continued use of jonny-jackpot-nz.com after notice of policy changes constitutes acceptance of those changes.